Industry InsightsJohannesburg's Non-Revenue Water Crisis: Causes, Costs, and Solutions
Non-revenue water (NRW) remains one of the most critical challenges facing water utilities worldwide. It represents water that is produced and treated but never billed due to losses, inaccuracies, or unauthorized consumption. For municipalities and utilities, high levels of non-revenue water directly translate into lost revenue, increased operating costs, and unnecessary strain on already limited water resources.
Understanding the causes of non-revenue water is the first step toward reducing it.